SkyNet answers to F.A.Q.'s


* Standard residential service is $29.95 and requires NO CONTRACT
*
Internet Service is not taxable
*
All device and labor charges are subject to Ohio Sales Tax unless a   
   Certificate of Tax Exemption is provided for our records

*
For residential service, a one-time installation fee of $49.95 must be paid at
   the time of the installation

*
Service for the current month must be paid at the time of installation, pro- 
   rated to $1 per day.

*
No phone lines are required for SkyNet service
*
SkyNet is not Satellite Internet
*
Accounts pre-paid annually, get one month free
*
Billing is generated around the 1st of each month and can be paid between   
   the 1st and the 15th with no late fee.
* Payments made after the 15th are subject to a $5.00 late fee.

*
Any account that is more than 30 days past due will be disconnected for
   non-payment

*
Disconnected accounts can be reconnected after past due payment is made
   in full and a $14.95 reconnect fee is paid

*
Multiple computers can be connected to our network if they are connected
   through a router, which must be supplied by the customer

*
Additional charges may apply if SkyNet technicians set up your home or  
  business network
* Usage is limited to 5 Gigabytes per day (total of upload and download)